VIOLATION CODES

Created by Kelly Moore, Modified on Mon, Aug 14, 2023 at 1:39 PM by Kelly Moore

 

 

CODESERROR ISSUESFURTHER DETAILS

Auditing
A01 A01 Came to auditing not auditedOperations Log
A02A02 Came to auditing and error no error foundOperations Log
A03A03 Error found in audit but not fixed correctlyOperations Log
A04A04 Auditor left item out of carton Operations Log
A05A05 Damage due to tape not strong enoughOperations Log

Damages
D01D01 Damaged productUnknown reason.  Operations Log.
D02D02 Poor Packaging Caused Damage ADCADC Caused is based on information and pictures.     Log each sku that was damaged.
D03D03 Poor Packaging Caused Damage VendorThese are case picks and the ADC couldn't have prevented this.  NOT DC LOG
D04D04 Fed Ex/UPS Caused DamageNot DC issue tab
D05D05 Poor Pallet Building Caused Damages (ADC)Operations Log

Case Audit
C01Incorrect Foot Print  SEE F04
C02Incorrect Item SEE P04

Foot Prints
F01F01 Each/PackOperations Log  Be sure to look at the product to determine if it should be a pack vs each.     And check to see how RP has it flagged.  Pickers should be listening and looking at what the system is telling them to pick.  
F021 item per box  SEE F04
F03Freight charges SEE T25
F04F04 Foot print issueWas this an assembly footprint issue or receiving??  If this is our fault, log it on the OPS tab
F05F05 Footprint/shortageWas this an assembly footprint issue or receiving??  If this is our fault, log it on the OPS tab
F06F06 Footprint/OverageWas this an assembly footprint issue or receiving??  If this is our fault, log it on the OPS tab
F07F07 Product too big for the boxCheck to see if the product went through Pam's group but was missed.  If that’s the case it should be logged on the OPS tab.  If not, log it as NOT DC.  (Right down to the tapers, someone should question and stop this)

Inventory
I01I01 CutsThese should only be logged as cuts if we lost the product and only if the customer complained.  If they were cut, they were never charged for them.  If we cut it for no reason, goes on Operations.     If the cut happened prior to dropping, put on NOT DC log.  This requires research.
I02I02 Testers/Finished GoodsOperations Log.  Was it received incorrectly?  Is product marked appropriately? 
I03I03 Problem with productWe have a tab for all problem with product.  This is for vendor compliance issues.  If the customer complained, it should be on the NOT DC ISSUE tab.  No Longer keeping this issue on its own tab.
I04I04 Vendor IssuesNot DC issue tab
I05I05 Can't locate product/LostOperations Tab if we lost this in house.
I06Expired productIf you researched and we did ship something that didn't meet criteria, log it on the Ops tab.  Otherwise, this should go on Not DC issue tab.    Don't use this code.  Use another batch freshness code.
I07I07 Disposed of in errorOperations Log, assuming its not an Assembly issue.
I08I08 No price on Value Added StickerAssuming this is an assembly issue.  If the WO said to put a price or VAS label and we didn't, log it on Assembly.  If they wanted this but wasn't on the WO, it goes on Not DC Issue tab.
I09I09 Merchandise not packaged as a selling unitNot DC issue tab.  We should fight this chargeback.
I10I10 Unscannable UPCResearch.  Is it not scanning because the customer doesn't carry that product?  If the wrong UPC is on the product, was it from Assembly?  OPS does nothing with UPC so it should either go on Assembly or NOT DC.     Decide after research.
I11I11 Version IssueAdded 4/2021 

Label Issues
L01L01 Reprints causing extra cartonsOperations Log
L02L02 Haz LabelsOperations Log
L03L03 No Dept# on PLDepartment numbers don't print on packing slips.
L04L04 No Dept# on CartonsThat data comes down from JDE.  Research but find out if its something we didn't do.     If we had no control, it should be logged on Not DC Issue tab.  Get it corrected so as not to see in the future.
L05Double label issue/ Incorrect labels  SEE R08
L06L06 Customers orders sent together in 1 box.This may have to do with the way the order dropped.  Research because this may be something that needs set up by IT.
L07L07 Incorrect PO# on carton.Not sure how this happens.  Sounds like the wrong carton all together.  The label prints as it comes in from JDE.  Was this a CSNJ problem?  Sounds like a NOT DC tab but research prior to making this the code.
L08L08 Incorrect UCC/UnscannableUnscannable UCC labels should be logged on Ops tab as valid.  No reason to itemize.  Just use one line with total but be sure to check large amounts.
L09L09 Label PlacementDetermined only with pictures and should be challenged if possible.  Operations log
L11L11 Multiple Barcodes on CartonAll of our cartons will have multiple barcodes.     Log this on Not DC Issue.  We can't stop it.
L12L12 No carton content labelAgain, this comes from JDE.  If there is supposed to be a CCL, it is most likely a problem at the JDE level and shouldn't be charged to the DC.
L13L13 No Store # on LabelWhy not?  Should there have been?  Comes from JDE and should not be charged to the DC.
L14Shipped without FedEx Label/Lost  SEE R12
L15L15 No Suffocation Warning on Polybag/Bag <.9 milNormally an Assembly issue and should be logged on their tab however, we changed bags 2 years ago so this issue should be challenged.
L16L16 Label Format ErrorSame as a few of the issues above.  Find out who is causing it and get it fixed.     Don't charge anything to Ops that starts with JDE.
L17L17 Pick Label & Tracking label correct BUT has additional customer labelOperation log.  Research should include Dematic scans to see how it happened.
L18L18 No Division on Label (NM & BG) Post Sora
L19L19 Duplicate ucc number used/caused asn errorOPS LOG

SAP ISSUES
U01U01 ASN/PS issue due to SAPNot ADC tab
U02U02 ASN-Nexcom Under shipmentNot ADC tab
U03U03 ASN-Nexcom Over shipmentNot ADC tab
U04U04 Orders Set up TBD but Dropping as ParcelNot ADC
U05U05 Cuts showing on SAP side not oursNot ADC

Miscellaneous
M01M01 Duplicate ShipmentOnce you find out why or how something was duplicated, decide if we caused it or someone else did.  Do not charge this to OPS if NJ or NY dropped orders twice.
M03Interrupted flow of merchandise
M04M04 Shipped not ClosedThis is an IT issue and should be logged to NOT DC.
M05M05 MiscellaneousDo we need to create a code or is your issue just a one-off.
M06M06 Rework IssueRework Issues should be logged on the Assembly Issue tab.  These will be kept separate.
M07M07 NJ/SF ErrorThis should always go on the NOT DC ISSUES tab.
M08M08 IT IssueThis is an IT issue and should be logged on the NOT DC tab.
M09M09 Returns IssueWhy was it returned?  If its because of something we had control over, log it to the Ops log but explain it in the comments.  If its something we couldn't control, log it on the NOT DC tab.
M10M10 Receiving IssueBe sure to explain this in the comments.     Was it a footprint issue?     Quantity issue?  Wrong product received issue?  All of those are Ops Log issues.  Consider creating something more specific for a code.
M11M11 BugsAfter research, not a DC issue
M12DTC
M13M13 Price variancePrice Variance is out of our control and should not be on the Ops Log.  Log by order and sku on the NOT DC tab.  Be sure to tell AR NOT to charge this to our GL.
M14M14 No price on UPC labelWhy?  Is this an assembly issue where the WO states to add the price?  If so, log it to the Assembly Issues tab.  If they didn't ask for it, its going to be invalid on the Ops Log
M15M15 PO not visible in RPNot sure what this is.  Maybe an IT thing?  JDE says it dropped but we can't find it?  
M16M16 Nars transmit( KWI)duplicated order linesThis would most definitely belong on the Not DC issues tab.
M17Batch Code Issue If we entered it wrong in RP, that’s on us.     If the vendor caused this problem, don't log on the OPS tab.  Use the Not DC Issues tab.  See M27
M18M18 No Sku on PLSkus should always appear on the packing slip.     This sounds like an isolated issue and we should find out what happened then log accordingly.  Repull the PS or have customer send us their copy.
M19M19 More than 1 sku  (Stage)We are not able to comply with this.     Should be on Not DC Issue
M20M20 Merchandise Not Securely SealedIf Assembly, log on Assembly tab.     Otherwise, log on Not Dc Issue after you research.
M21M21 Gurwitch Shipment.  Did not ship from ADC.Should be logged on Not DC Issues tab
M22M22 System Download Issue CorporateNot DC Issue tab
M23M23 Improper palletization caused damage or delayOperations Tab.  Ask for pictures.
M24M24 NARS FSS Parcel split shipment (Carrier error)Not DC Issue tab
M25M25 Vendor caused shortage or overageNot DC Issue tab
M26M26 Sephora Overage/Shortage claim matchedNot DC Issue tab.  Log as 1 line.  No sku but log total amount.
M27M27 Batch Freshness IssueRemoved this issue from INTL so use this for Dom or Intl.  Also removed M17.  Use this code.  If this issue was caused by us, it goes on Operations.  If not, it goes to NOT DC tab.  Log each sku affected.
M28M28 Not enough information provided in order to researchNOT ADC ISSUE
M29M29 RED PRARIE LOGIC/GIFT BAGSNot ADC ISSUE
M30M30 Sephora/Olive Branch System IssueNot ADC tab
M31M31 BM refusing due to ADC not having Signature Requirenment OptionOPS LOG

ONLY Return Issues
R01R01 Returns Shipped to wrong DC by carrierNot DC Issue tab
R02R02 Corporate Dropped wrong & We ReshippedNot DC Issue tab
R03R03 Manual Date Entry Error By Sales TeamNot DC Issue tab
R04R04 Customer Moved Did Not Notify CS RepNot DC Issue tab
R05Unknown Recipient
R06R06 Refusal From CustomerWhy was it returned/refused?  If its because of something we had control over, log it to the Ops log but explain it in the comments.  If its something caused by customer or NJCS, log it as NOT DC.
R07R07 Fed Ex ErrorNot DC Issue tab.  Consider creating a code to be more specific.
R08R08 Pick label & Tracking Label Have 2 Different CustomersOperations Tab.  Research in Dematic
R09R09 Refused Due To Mis-PickOperations Tab
R10R10 UPS ERRORNot DC Issue tab.  Consider creating a code to be more specific.
R11R11 Parcel/went on wrong truck (FED X/UPS)LTL on PacrcelOperations Tab.  See S18 to see if complaint was already made.
R12R12 No Tracking LabelOperations Tab.  Research in Dematic
R13R13 'Fed Ex/UPS States Refused/Customer States Not/RESHIPNot DC Issue tab
R14R14 Received Partial CartonsUnsure what this means or when it was used
R15R15 Store Closing/refuse deliveryNot DC Issue tab
R16R16 Customer Returned order/lost/ credit issues IT IssueWhy was this returned?  Because of something we did?  
R17R17 FedEx/UPS DamagedNot DC Issue tab
R18R18 Shipped by mistake/wrong info on BOL/returned no creditOperations Tab
R19R19 'Repicked cartonOperations Tab
R20R20 Customer should have shipped to GencoNot DC Issue tab
R21R21 Shipped from corporateNot DC Issue tab
R22R22 Unclaimed, unable to forwardNot DC Issue tab
R23R23 NJ Duplicated Order/Return Merch Back To InventoryNot DC Issue tab
R24R24 Returned Due To Customs Paperwork Incorrect/No Paperwork at allIf Transportation issue, log on NOT DC.     If a Geoff's area problem, log as Operations.
R25R25 Genco ReturnNot DC Issue tab
R26R26 Returned. No reason givenNot DC Issue tab
R27R27 Returned Due To Shippers RequestNot DC Issue tab
R28R28 EmbargoedThis has to go to Brian as it needs shipped UPS and drops as Fed EX
R29R29 Unscannable label UCC LABEL/Scratched/RippedWhy was this returned?  Because of something we did? If happened during transit, log on NOT DC.
R30R30 Store did not open on timeNot DC Issue tab
R31R31 Fed Ex/UPS RETURNED AND WE LOSTOPERATIONS TAB
R32R32 Returned sent to wrong customerOPERATIONS TAB
R33R33 'FEDEX No Movement/lost/label created onlyOPS LOG

Picking
P01P01 Incorrect/unknown UPCBe sure to use this ONLY when the UPC is there but wrong or if there is no UPC at all.  Otherwise you should be using Wrong Product P04.
P02P02 OverageOperations Tab
P03P03 Shortage/Missing ItemsOperations Tab
P04P04 Wrong Product/wrong sku/not ordered Operations Tab
P05P05 Accuracy below 99%Operations Tab
P06P06 Accuracy below 89.9%Operations Tab
P07P07 Empty box receivedIf the carton in question had a weight logged, log this under Not DC Issue.  
P08P08 Mixed productOperations Tab
P09P09 Handling chargesHandling Charges?  As in Transportation?  
P10P10 SHI received BE/BE received SHIOperations Tab. 
P11P11 Incorrect Packing SlipOperations Tab
P12P12 Replen ErrorDo we ever use this?  This would indicate that the wrong product was replened.     Maybe we used this during Peak a few years back.
P13No UPC on product  SEE I03
P14P13 Pallet Pick Mis-Pick Operations Tab
P15P15 GTP ISSUEOperations Tab

Shipping
S01S01 No packing slip/issue with packing slipBe sure to check to see if the order dropped stating it needed a PL.  If not, this is on NJ, not us.  NOT DC log
S02S02 Lids not taped/ No security tapeWhile there is no easy and foolproof way to catch all these at the DC, we are still trying to meet customers requirement and still should be logged on the OPS log.
S03S03 Missing shipment/full & partialWhy is it missing?  Should this be charged to the carrier?  If so, log it on the Not DC Issues tab.
S04S04 Received another customers cartonOperations Tab
S05S05 Did not shipWhy?  This would mean we picked it but it didn't ship out?  This was valid in 2013 and 2014 when we had a lot of pallets that ship confirmed but didn't physically ship.  Consider using IT issue code.  
S06S06 No Fill PaperWith pictures, Operations Tab
S07Returned and Reshipped SEE RETURNS
S08S08 UPS IssueNot DC Issue tab
S09S09 FedEx IssueNot DC Issue tab
S10S10 Too much Fill PaperWith pictures, Operations Tab but we should consider the size of the order, if was hand or case picked and fight back when possible.
S11S11 Mixed PO's on PalletBe sure to ask IT how this customer is set up.     Is this something we can comply with?
S12S12 Went on truck no labels/sent back/repicked/ParcelOperations Tab.  Consider using R11
S13Parcel/went on wrong truck (FED X/UPS)SEE R11
S14S14 Went on wrong truck-LTLOperations Tab
S15S15 Not enough fillWith pictures, Operations Tab.  Fight back if possible.  Also, was this our cases or a vendors?
S16S16 Cancelled and Still ShippedOperations Tab.  1 line only.
S17S17 Carrier found another customers box on palletOperations Tab
S18S18 Fed Ex no movement/lost/Label Created/No tracking labelOperations Tab.  See R11 if carton was returned.
S19S19 Unnecessary/Excessive PKG MaterialOperations Tab with pictures.  Is this our carton or the vendors?  Fight back if possible.
S20S20 FedEx will no longer take parcels to HI or AKShould not be an issue
S21S21 Pick label & Tracking Label Have 2 Different CustomersOperations Tab.  Research in Dematic if possible.
S22S22 Non-conveyable CartonsIs there anything OPS can do about this?     They have no control over how large a product is but they still have to get it out the best way possible.     Depends on the nature of this complaint on how it should be logged.  Consider F07?
S23S23 Shipped to incorrect destinationWas this our fault?  Did Transportation have the wrong paperwork or did NJ give us the wrong address?
S24S24 NARS FSS Parcel split shipment (DC error)Operations Tab
S25S25 Carrier issue Customer needs to file complaintNot DC Issue tab
S26S26 Fed EX EXPRESAVOR ISSUE/DAMAGENOT ADC ISSUE
S27S27 Shipped From GencoNOT ADC ISSUE
S28S28 Quantity shipped too small per batch for reworkNOT ADC ISSUE
S29S29 DANGEROUS GOODS/HAZ PARCEL/AIRADC ISSUE
S30S30 ADC PALLET LEFT BEHINDOperations Tab
S31S31 SHIPPING & HANDLING CHARGESOperations Tab

Transportation
T01T01 ASN - NJONLY use this when the customer complains that they didn't get their ADVANCE SHIP NOTICE.  Betsy in NJ will provide backup showing the ASN was transmited or not.     The only way this is a DC issue is when the shipment didn't ship confirm here.  Without that, an ASN would not be generated.  If the reason is caused by NJ, this should go on the NOT DC LOG.
T02T02 Shipped after cancel/shipped too earlyWas this our fault?  Did NJ send special requirements above and beyond like a FUJ that told us when to ship it?  In such cases, they should be changing their dates in JDE to reflect it.
T03T03 Multiple/same day shipments/consolidate/split shipmentsResearch but most likely should go on NOT DC tab.  
T04T04 Unauthorized carrier/MotDid we choose the MOT or did the customer and we didn't or couldn't use them?  NOT DC issue
T05T05 Wrong address/Sent to wrong DC (One Customer)Operations Tab but only after research.  Was it a carrier issue?
T06T06 Missing load & count info on BOLNOT DC issue
T07T07 DetentionThis is a CB and should be sent to Diana and Geoff for approval.  If Transportation problem, goes on NOT DC tab.  If caused by the DC drivers or Geoff's area, should be on Operations tab.
T08T08 20% truck space not usedThis is a CB and should be sent to Diana and Geoff for approval.  If Transportation problem, goes on NOT DC tab.  If caused by the DC drivers or Geoff's area, should be on Operations tab.     If caused by us using estimates when scheduling on customers portal, NOT DC and call it an IT issue.
T09T09 Underweight/overweight cartonsWe've had this issue with display units and this is out of our control.  The way the dunnage is set up in RP, this shouldn't be an issue with hand picked cartons.   If it’s a vendor case, this should have been identified upon receipt as a vendor compliance issue.  If this went through Pam's group and wasn't caught, log on Operations.  If not, this is not a DC issue and should be charged back to the brand.  Be sure to let AR know not to charge our GL.
T10T10 No tracking/ No load completeOperations Tab as long as this wasn't an IT issue.  
T11T11 Same SIDWe don't split SIDS anymore and am unsure why this code would ever be used.
T12T12 Refused shipmentsWhy was it returned/refused?  If its because of something we had control over, log it to the Ops log but explain it in the comments.  Consider using R code above.
T13T13 BOL ProblemNOT DC issue.
T14T14 Late/No NotificationThis is a CB and should be sent to Diana and Geoff for approval.  If Transportation caused, log on NOT DC.  If Geoff's group is responsible, log it on the OPS log.
T15T15 Inaccurate weight entered in customer portalThis is a CB and should be sent to Diana and Geoff for approval.  If Transportation didn't make a mistake but used the "estimate", log as NOT DC and call it an IT issue.
T16T16 Old DominionNot DC Issue tab
T17T17 Shipped without AppointmentThis is a CB and should be sent to Diana and Geoff for approval.  Depending on how this happened, if transportation, log as NOT DC.  If Geoff's area, log on OPS tab.
T18T18 Dropped without proper time frame/Needs ExtensionsNot DC Issue tab
T19T19 NEMFNot DC Issue tab
T20T20 HellmanNot DC Issue tab
T21T21 NJ/BE Parcel ErrorsNot DC Issue tab
T22T22 Overweight Pallet is this because the weight on the BOL didn't match what the carrier weight said?  This is our error and should be logged on the Ops log.  I don't believe Transportation has anything to do with this.
T23T23 Trailer Not DispatchedNOT DC tab
T24T24 XPO LogisticsNot DC Issue tab
T25T25 Freight ChargesThis is a CB and should be sent to Diana and Geoff for approval.  If Transportation caused, log on NOT DC.  If Geoff's group is responsible, log it on the OPS log.
T26T26 Conway FrieghtNot DC Issue tab
T27T27 Failure to use TMS RoutingNOT DC issue
T28T28 EstesNot DC Issue tab
T29T29 ASN Doesn't Match Carton ContentTHIS is the code we should be using instead of T30.  Logged on Operations Log and logged by order.  
T30ASN - ADCThe only way this is a DC issue is when the shipment didn't ship confirm here.  Without that, an ASN would not be generated.
T40T40 NorconNot DC Issue tab
T31T31 Carrier caused damageNot DC Issue tab
T32T32 Pick up request after original ship/cancel dateNot DC Issue tab
T33T33 Remit address does not match what is on file with MCXNot DC tab
T34T34 ROADWAYNOT DC tab
T35T35 WARDNOT DC tab
T36T36 Failed to Enter DIMS in TMS PORTALNOT DC tab
T37T37 SAIA ISSUENOT DC tab
T38T38 SEKONot DC tab
T39T39 Shipped Direct to store no AuthorizationNot DC tab
T41T41 Celadon TruckingNot ADC
T42T42 SchneiderNOT ADC tab
T43T43 RoadrunnerNOT ADC tab
T44T44 ShipXNOT ADC tab
T45T45 UnysonNOT ADC tab
T46T46 ECMNOT ADC tab
T50T50 Failure to enter online routing 3 days prior to cancel dateNOT ADC tab
T51T51 TPS LOGISTICSNOT ADC tab
T52T52 Topline Intermodal NOT ADC tab
T53T53 MisconsignmentIf ADC OPS lOG if carrier or sort center NON OPS LOG

International
Int1Dangerous Goods/HAZ  Issue (Int)Was this a haz label issue or maybe paper work issue.  
Int2BOL Problem (Int)Operations Tab
Int3Paperwork Issue (Int)Operations Tab
Int4Shortage/Missing Items (Int)Operations Tab
Int5Wrong Product/wrong sku/not ordered (Int)Operations Tab
Int6Overage (Int)Operations Tab
Int7Did not ship (Int)Why?  This would mean we picked it but it didn't ship out?  This was valid in 2013 and 2014 when we had a lot of pallets that ship confirmed but didn't physically ship.  
Int8Weight didn't match paperwork (Int)And they never will.  Ops tab
Int9Shipped to incorrect destination (Int)Because of something we did here or was the paperwork wrong?  If its not a carrier issue, log this on the Ops tab.
Int10Damaged product (Int)Unless we know for sure it happened during transit, this has to go on the Ops tab.
Int11Footprint Issue (Int)An Assembly or receiving issue?
Int12Didn't drop correctly (Int)Not a DC Issue
Int13IT Issue (Int)This is an IT issue and should be logged to our ADC (Operations Log)
Int14Cuts (Int)These should only be logged as cuts if we lost the product and only if the customer complained.  If they were cut, they were never charged for them.
Int15Ship not Closed (Int)This is an IT issue and should be logged to our ADC (Operations Log)
Int16Damaged (Int)Unknown reason
Int17SHI received BE/BE received SHI (Int)Operations Tab
Int18Stram no packing slip (Int)Be sure to check to see if the order dropped stating it needed a PL.  If not, this is on NJ, not us.
Int19Fed Ex Issue (Int)Not a DC Issue
Int20Batch Freshness IssueDid the DC ship product that didn't meet our criteria?
Int21Footprint/Shortage (Int)Was this an assembly footprint issue or receiving??
Int22Footprint/Overage (Int)Was this an assembly footprint issue or receiving??
Int23Went on wrong truck-LTL (Int)Operations Tab
Int24Vendor Issue (Int)Not a DC Issue
Int25Tester VS Live (Int)Operations Tab
Int26Pallet Pick Mis-Pick (Int)Operations Tab
Int27No Packing slip/issue with packing slip (Int)Be sure to check to see if the order dropped stating it needed a PL.  If not, this is on NJ, not us.
Int28NJ sent under wrong PO (Int)Not DC tab

QA
Q01Q01 Rework Error Found/QA Did Not CatchAssembly Issues
Q02Q02 Carton was AQLWhy?  This code indicates there was a problem with the product.  We shouldn't use this code alone.  Its not specific enough

ASSEMBLY/REWORK
RW1RW1 Rework ShortageAssembly Issues tab
RW2RW2 Rework OverageAssembly Issues tab
RW3RW3 Rework FootprintAssembly Issues tab
RW4RW4 Rework Poly Bag IssueAssembly Issues tab
RW5RW5 Rework Didn't follow instructions on WOAssembly Issues tab
RW6RW6 Rework.  No UPC barcodeAssembly Issues tab
RW7RW7 Rework Issue caused by CorporateAssembly Issues tab
RW8RW8 Rework.  Batch code issue.Assembly Issues tab
RW9RW9 Rework.  Expired productAssembly Issues tab
RW10RW10 Rework.  Multiple barcodes on cartonAssembly Issues tab
RW11RW11 Reworks packed out and Arriving At Fed Ex damagedAssembly Issues tab
RW12RW12 Assembly should have questionedAssembly Issues tab
RW13RW13 Did not follow SOP/LOST SALESAssembly Issues tab
RW14RW14 Duplicated Units and Created Overage of Units ReworkedAssembly Issues tab
RW15RW15 JDE Download Issue with QuantitiesNot DC Issue tab
RW16RW16 Rework IssueAssembly Issues tab
Customer Service Errors
B01B01 Update AddressNot DC Issue tab
B02B02 Change/Remove Qty off OrderNot DC Issue tab
B03B03 Update Order TypeNot DC Issue tab
B04B04 Update PONot DC Issue tab
B05B05 Change Service LevelNot DC Issue tab
B06B06 Mark Unwaveable/CancelledNot DC Issue tab
B07B07 Flip From LTL to Parcel/Parcel to LTLNot DC Issue tab
B09B09 Requesting a different service after first requestNot DC Issue tab
B10B10 Update Ship WindowNot DC Issue tab
B11B11 Asked for BOL/PODNot DC Issue Tab
B12B12 Update Account Number as wrong one providedNot DC Issue Tab
B13B13 Had to call UPS/FED have redirected due to bad address(did not convert to SAP)Not DC Issue Tab
B14B14 Dropped NO SERVICE LEVELNot DC Issue Tab
B15B15 Route to in J-DERT incorrectNot DC Issue Tab
B16B16 Reroute orders back to ADC due to store closingNot DC Issue Tab
B17B17 Sephora Fill Rate ViolationNot DC Issue Tab
B18B18 Adjusted hours of freshnees/took out hoursNot DC Issue Tab
B19B19 Payback Not DC Issue Tab

AMAZON 
AZ1AZ1 AMAZON-BUBBLE WRAPOperation Log
AZ10AZ2 AMAZON-Overgoods returnNOT ADC Log
AZ11AZ11 AMAZON-No tracking label/No Tracking?label Created OnlyOperations Log
AZ12AZ12 AMAZON-Price DescrepancyNOT ADC Log
AZ13AZ13 AMAZON/ShortageOperations Log
AZ14AZ14 AMAZON/ASN Missing Expiration DateNot ADC Log
AZ15AZ15 AMAZON-OVERAGE PO UNITSOperations Log
AZ16AZ16 Amazon-Carton Content AccuracyOperations Log
AZ2AZ2 AMAZON-TAPING ISSUE PRODUCTOperation Log
AZ3AZ3 AMAZON-LP label not on ASNOperation Log
AZ4AZ4 AMAZON-UNCONFIRMED AMAZON UNITSNOT ADC Log
AZ5AZ5 AMAZON-No Valid LP label present on CartonOperation Log
AZ6AZ6 AMAZON-PO ON TIME ACCURACYNOT ADC Log
AZ7AZ7 AMAZON-UNSCANNABLE/DAMAGE LABELSOperation Log
AZ8AZ8 AMAZON-ASN ACCURACYNOT ADC Log
AZ9AZ9 AMAZON-REJECTED PO RATEOperation Log
AZ17AZ17 AMZON-Pick Up AccuracyOps Log
AZ18AZ18 UPS SHOWING LABEL CREATED ONLY/NO MOVEMENTOPS LOG

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