CODES | ERROR ISSUES | FURTHER DETAILS |
Auditing | ||
A01 | A01 Came to auditing not audited | Operations Log |
A02 | A02 Came to auditing and error no error found | Operations Log |
A03 | A03 Error found in audit but not fixed correctly | Operations Log |
A04 | A04 Auditor left item out of carton | Operations Log |
A05 | A05 Damage due to tape not strong enough | Operations Log |
Damages | ||
D01 | D01 Damaged product | Unknown reason. Operations Log. |
D02 | D02 Poor Packaging Caused Damage ADC | ADC Caused is based on information and pictures. Log each sku that was damaged. |
D03 | D03 Poor Packaging Caused Damage Vendor | These are case picks and the ADC couldn't have prevented this. NOT DC LOG |
D04 | D04 Fed Ex/UPS Caused Damage | Not DC issue tab |
D05 | D05 Poor Pallet Building Caused Damages (ADC) | Operations Log |
Case Audit | ||
C01 | ||
C02 | ||
Foot Prints | ||
F01 | F01 Each/Pack | Operations Log Be sure to look at the product to determine if it should be a pack vs each. And check to see how RP has it flagged. Pickers should be listening and looking at what the system is telling them to pick. |
F02 | ||
F03 | ||
F04 | F04 Foot print issue | Was this an assembly footprint issue or receiving?? If this is our fault, log it on the OPS tab |
F05 | F05 Footprint/shortage | Was this an assembly footprint issue or receiving?? If this is our fault, log it on the OPS tab |
F06 | F06 Footprint/Overage | Was this an assembly footprint issue or receiving?? If this is our fault, log it on the OPS tab |
F07 | F07 Product too big for the box | Check to see if the product went through Pam's group but was missed. If that’s the case it should be logged on the OPS tab. If not, log it as NOT DC. (Right down to the tapers, someone should question and stop this) |
Inventory | ||
I01 | I01 Cuts | These should only be logged as cuts if we lost the product and only if the customer complained. If they were cut, they were never charged for them. If we cut it for no reason, goes on Operations. If the cut happened prior to dropping, put on NOT DC log. This requires research. |
I02 | I02 Testers/Finished Goods | Operations Log. Was it received incorrectly? Is product marked appropriately? |
I03 | I03 Problem with product | |
I04 | I04 Vendor Issues | Not DC issue tab |
I05 | I05 Can't locate product/Lost | Operations Tab if we lost this in house. |
I07 | I07 Disposed of in error | Operations Log, assuming its not an Assembly issue. |
I08 | I08 No price on Value Added Sticker | Assuming this is an assembly issue. If the WO said to put a price or VAS label and we didn't, log it on Assembly. If they wanted this but wasn't on the WO, it goes on Not DC Issue tab. |
I09 | I09 Merchandise not packaged as a selling unit | Not DC issue tab. We should fight this chargeback. |
I10 | I10 Unscannable UPC | Research. Is it not scanning because the customer doesn't carry that product? If the wrong UPC is on the product, was it from Assembly? OPS does nothing with UPC so it should either go on Assembly or NOT DC. Decide after research. |
I11 | I11 Version Issue | Added 4/2021 |
Label Issues | ||
L01 | L01 Reprints causing extra cartons | Operations Log |
L02 | L02 Haz Labels | Operations Log |
L03 | L03 No Dept# on PL | Department numbers don't print on packing slips. |
L04 | L04 No Dept# on Cartons | That data comes down from JDE. Research but find out if its something we didn't do. If we had no control, it should be logged on Not DC Issue tab. Get it corrected so as not to see in the future. |
L05 | ||
L06 | L06 Customers orders sent together in 1 box. | This may have to do with the way the order dropped. Research because this may be something that needs set up by IT. |
L07 | L07 Incorrect PO# on carton. | Not sure how this happens. Sounds like the wrong carton all together. The label prints as it comes in from JDE. Was this a CSNJ problem? Sounds like a NOT DC tab but research prior to making this the code. |
L08 | L08 Incorrect UCC/Unscannable | Unscannable UCC labels should be logged on Ops tab as valid. No reason to itemize. Just use one line with total but be sure to check large amounts. |
L09 | L09 Label Placement | Determined only with pictures and should be challenged if possible. Operations log |
L11 | L11 Multiple Barcodes on Carton | All of our cartons will have multiple barcodes. Log this on Not DC Issue. We can't stop it. |
L12 | L12 No carton content label | Again, this comes from JDE. If there is supposed to be a CCL, it is most likely a problem at the JDE level and shouldn't be charged to the DC. |
L13 | L13 No Store # on Label | Why not? Should there have been? Comes from JDE and should not be charged to the DC. |
L14 | ||
L15 | L15 No Suffocation Warning on Polybag/Bag <.9 mil | Normally an Assembly issue and should be logged on their tab however, we changed bags 2 years ago so this issue should be challenged. |
L16 | L16 Label Format Error | Same as a few of the issues above. Find out who is causing it and get it fixed. Don't charge anything to Ops that starts with JDE. |
L17 | L17 Pick Label & Tracking label correct BUT has additional customer label | Operation log. Research should include Dematic scans to see how it happened. |
L18 | L18 No Division on Label (NM & BG) Post Sora | |
L19 | L19 Duplicate ucc number used/caused asn error | OPS LOG |
SAP ISSUES | ||
U01 | U01 ASN/PS issue due to SAP | Not ADC tab |
U02 | U02 ASN-Nexcom Under shipment | Not ADC tab |
U03 | U03 ASN-Nexcom Over shipment | Not ADC tab |
U04 | U04 Orders Set up TBD but Dropping as Parcel | Not ADC |
U05 | U05 Cuts showing on SAP side not ours | Not ADC |
Miscellaneous | ||
M01 | M01 Duplicate Shipment | Once you find out why or how something was duplicated, decide if we caused it or someone else did. Do not charge this to OPS if NJ or NY dropped orders twice. |
M03 | ||
M04 | M04 Shipped not Closed | This is an IT issue and should be logged to NOT DC. |
M05 | M05 Miscellaneous | Do we need to create a code or is your issue just a one-off. |
M06 | M06 Rework Issue | Rework Issues should be logged on the Assembly Issue tab. These will be kept separate. |
M07 | M07 NJ/SF Error | This should always go on the NOT DC ISSUES tab. |
M08 | M08 IT Issue | This is an IT issue and should be logged on the NOT DC tab. |
M09 | M09 Returns Issue | Why was it returned? If its because of something we had control over, log it to the Ops log but explain it in the comments. If its something we couldn't control, log it on the NOT DC tab. |
M10 | M10 Receiving Issue | Be sure to explain this in the comments. Was it a footprint issue? Quantity issue? Wrong product received issue? All of those are Ops Log issues. Consider creating something more specific for a code. |
M11 | M11 Bugs | After research, not a DC issue |
M12 | ||
M13 | M13 Price variance | Price Variance is out of our control and should not be on the Ops Log. Log by order and sku on the NOT DC tab. Be sure to tell AR NOT to charge this to our GL. |
M14 | M14 No price on UPC label | Why? Is this an assembly issue where the WO states to add the price? If so, log it to the Assembly Issues tab. If they didn't ask for it, its going to be invalid on the Ops Log |
M15 | M15 PO not visible in RP | Not sure what this is. Maybe an IT thing? JDE says it dropped but we can't find it? |
M16 | M16 Nars transmit( KWI)duplicated order lines | This would most definitely belong on the Not DC issues tab. |
M18 | M18 No Sku on PL | Skus should always appear on the packing slip. This sounds like an isolated issue and we should find out what happened then log accordingly. Repull the PS or have customer send us their copy. |
M19 | M19 More than 1 sku (Stage) | We are not able to comply with this. Should be on Not DC Issue |
M20 | M20 Merchandise Not Securely Sealed | If Assembly, log on Assembly tab. Otherwise, log on Not Dc Issue after you research. |
M21 | M21 Gurwitch Shipment. Did not ship from ADC. | Should be logged on Not DC Issues tab |
M22 | M22 System Download Issue Corporate | Not DC Issue tab |
M23 | M23 Improper palletization caused damage or delay | Operations Tab. Ask for pictures. |
M24 | M24 NARS FSS Parcel split shipment (Carrier error) | Not DC Issue tab |
M25 | M25 Vendor caused shortage or overage | Not DC Issue tab |
M26 | M26 Sephora Overage/Shortage claim matched | Not DC Issue tab. Log as 1 line. No sku but log total amount. |
M27 | M27 Batch Freshness Issue | Removed this issue from INTL so use this for Dom or Intl. Also removed M17. Use this code. If this issue was caused by us, it goes on Operations. If not, it goes to NOT DC tab. Log each sku affected. |
M28 | M28 Not enough information provided in order to research | NOT ADC ISSUE |
M29 | M29 RED PRARIE LOGIC/GIFT BAGS | Not ADC ISSUE |
M30 | M30 Sephora/Olive Branch System Issue | Not ADC tab |
M31 | M31 BM refusing due to ADC not having Signature Requirenment Option | OPS LOG |
ONLY Return Issues | ||
R01 | R01 Returns Shipped to wrong DC by carrier | Not DC Issue tab |
R02 | R02 Corporate Dropped wrong & We Reshipped | Not DC Issue tab |
R03 | R03 Manual Date Entry Error By Sales Team | Not DC Issue tab |
R04 | R04 Customer Moved Did Not Notify CS Rep | Not DC Issue tab |
R05 | ||
R06 | R06 Refusal From Customer | Why was it returned/refused? If its because of something we had control over, log it to the Ops log but explain it in the comments. If its something caused by customer or NJCS, log it as NOT DC. |
R07 | R07 Fed Ex Error | Not DC Issue tab. Consider creating a code to be more specific. |
R08 | R08 Pick label & Tracking Label Have 2 Different Customers | Operations Tab. Research in Dematic |
R09 | R09 Refused Due To Mis-Pick | Operations Tab |
R10 | R10 UPS ERROR | Not DC Issue tab. Consider creating a code to be more specific. |
R11 | R11 Parcel/went on wrong truck (FED X/UPS)LTL on Pacrcel | Operations Tab. See S18 to see if complaint was already made. |
R12 | R12 No Tracking Label | Operations Tab. Research in Dematic |
R13 | R13 'Fed Ex/UPS States Refused/Customer States Not/RESHIP | Not DC Issue tab |
R14 | R14 Received Partial Cartons | Unsure what this means or when it was used |
R15 | R15 Store Closing/refuse delivery | Not DC Issue tab |
R16 | R16 Customer Returned order/lost/ credit issues IT Issue | Why was this returned? Because of something we did? |
R17 | R17 FedEx/UPS Damaged | Not DC Issue tab |
R18 | R18 Shipped by mistake/wrong info on BOL/returned no credit | Operations Tab |
R19 | R19 'Repicked carton | Operations Tab |
R20 | R20 Customer should have shipped to Genco | Not DC Issue tab |
R21 | R21 Shipped from corporate | Not DC Issue tab |
R22 | R22 Unclaimed, unable to forward | Not DC Issue tab |
R23 | R23 NJ Duplicated Order/Return Merch Back To Inventory | Not DC Issue tab |
R24 | R24 Returned Due To Customs Paperwork Incorrect/No Paperwork at all | If Transportation issue, log on NOT DC. If a Geoff's area problem, log as Operations. |
R25 | R25 Genco Return | Not DC Issue tab |
R26 | R26 Returned. No reason given | Not DC Issue tab |
R27 | R27 Returned Due To Shippers Request | Not DC Issue tab |
R28 | R28 Embargoed | This has to go to Brian as it needs shipped UPS and drops as Fed EX |
R29 | R29 Unscannable label UCC LABEL/Scratched/Ripped | Why was this returned? Because of something we did? If happened during transit, log on NOT DC. |
R30 | R30 Store did not open on time | Not DC Issue tab |
R31 | R31 Fed Ex/UPS RETURNED AND WE LOST | OPERATIONS TAB |
R32 | R32 Returned sent to wrong customer | OPERATIONS TAB |
R33 | R33 'FEDEX No Movement/lost/label created only | OPS LOG |
Picking | ||
P01 | P01 Incorrect/unknown UPC | Be sure to use this ONLY when the UPC is there but wrong or if there is no UPC at all. Otherwise you should be using Wrong Product P04. |
P02 | P02 Overage | Operations Tab |
P03 | P03 Shortage/Missing Items | Operations Tab |
P04 | P04 Wrong Product/wrong sku/not ordered | Operations Tab |
P05 | P05 Accuracy below 99% | Operations Tab |
P06 | P06 Accuracy below 89.9% | Operations Tab |
P07 | P07 Empty box received | If the carton in question had a weight logged, log this under Not DC Issue. |
P08 | P08 Mixed product | Operations Tab |
P09 | P09 Handling charges | Handling Charges? As in Transportation? |
P10 | P10 SHI received BE/BE received SHI | Operations Tab. |
P11 | P11 Incorrect Packing Slip | Operations Tab |
P12 | P12 Replen Error | Do we ever use this? This would indicate that the wrong product was replened. Maybe we used this during Peak a few years back. |
P13 | ||
P14 | P13 Pallet Pick Mis-Pick | Operations Tab |
P15 | P15 GTP ISSUE | Operations Tab |
Shipping | ||
S01 | S01 No packing slip/issue with packing slip | Be sure to check to see if the order dropped stating it needed a PL. If not, this is on NJ, not us. NOT DC log |
S02 | S02 Lids not taped/ No security tape | While there is no easy and foolproof way to catch all these at the DC, we are still trying to meet customers requirement and still should be logged on the OPS log. |
S03 | S03 Missing shipment/full & partial | Why is it missing? Should this be charged to the carrier? If so, log it on the Not DC Issues tab. |
S04 | S04 Received another customers carton | Operations Tab |
S05 | S05 Did not ship | Why? This would mean we picked it but it didn't ship out? This was valid in 2013 and 2014 when we had a lot of pallets that ship confirmed but didn't physically ship. Consider using IT issue code. |
S06 | S06 No Fill Paper | With pictures, Operations Tab |
S07 | ||
S08 | S08 UPS Issue | Not DC Issue tab |
S09 | S09 FedEx Issue | Not DC Issue tab |
S10 | S10 Too much Fill Paper | With pictures, Operations Tab but we should consider the size of the order, if was hand or case picked and fight back when possible. |
S11 | S11 Mixed PO's on Pallet | Be sure to ask IT how this customer is set up. Is this something we can comply with? |
S12 | S12 Went on truck no labels/sent back/repicked/Parcel | Operations Tab. Consider using R11 |
S13 | ||
S14 | S14 Went on wrong truck-LTL | Operations Tab |
S15 | S15 Not enough fill | With pictures, Operations Tab. Fight back if possible. Also, was this our cases or a vendors? |
S16 | S16 Cancelled and Still Shipped | Operations Tab. 1 line only. |
S17 | S17 Carrier found another customers box on pallet | Operations Tab |
S18 | S18 Fed Ex no movement/lost/Label Created/No tracking label | Operations Tab. See R11 if carton was returned. |
S19 | S19 Unnecessary/Excessive PKG Material | Operations Tab with pictures. Is this our carton or the vendors? Fight back if possible. |
S20 | S20 FedEx will no longer take parcels to HI or AK | Should not be an issue |
S21 | S21 Pick label & Tracking Label Have 2 Different Customers | Operations Tab. Research in Dematic if possible. |
S22 | S22 Non-conveyable Cartons | Is there anything OPS can do about this? They have no control over how large a product is but they still have to get it out the best way possible. Depends on the nature of this complaint on how it should be logged. Consider F07? |
S23 | S23 Shipped to incorrect destination | Was this our fault? Did Transportation have the wrong paperwork or did NJ give us the wrong address? |
S24 | S24 NARS FSS Parcel split shipment (DC error) | Operations Tab |
S25 | S25 Carrier issue Customer needs to file complaint | Not DC Issue tab |
S26 | S26 Fed EX EXPRESAVOR ISSUE/DAMAGE | NOT ADC ISSUE |
S27 | S27 Shipped From Genco | NOT ADC ISSUE |
S28 | S28 Quantity shipped too small per batch for rework | NOT ADC ISSUE |
S29 | S29 DANGEROUS GOODS/HAZ PARCEL/AIR | ADC ISSUE |
S30 | S30 ADC PALLET LEFT BEHIND | Operations Tab |
S31 | S31 SHIPPING & HANDLING CHARGES | Operations Tab |
Transportation | ||
T01 | T01 ASN - NJ | ONLY use this when the customer complains that they didn't get their ADVANCE SHIP NOTICE. Betsy in NJ will provide backup showing the ASN was transmited or not. The only way this is a DC issue is when the shipment didn't ship confirm here. Without that, an ASN would not be generated. If the reason is caused by NJ, this should go on the NOT DC LOG. |
T02 | T02 Shipped after cancel/shipped too early | Was this our fault? Did NJ send special requirements above and beyond like a FUJ that told us when to ship it? In such cases, they should be changing their dates in JDE to reflect it. |
T03 | T03 Multiple/same day shipments/consolidate/split shipments | Research but most likely should go on NOT DC tab. |
T04 | T04 Unauthorized carrier/Mot | Did we choose the MOT or did the customer and we didn't or couldn't use them? NOT DC issue |
T05 | T05 Wrong address/Sent to wrong DC (One Customer) | Operations Tab but only after research. Was it a carrier issue? |
T06 | T06 Missing load & count info on BOL | NOT DC issue |
T07 | T07 Detention | This is a CB and should be sent to Diana and Geoff for approval. If Transportation problem, goes on NOT DC tab. If caused by the DC drivers or Geoff's area, should be on Operations tab. |
T08 | T08 20% truck space not used | This is a CB and should be sent to Diana and Geoff for approval. If Transportation problem, goes on NOT DC tab. If caused by the DC drivers or Geoff's area, should be on Operations tab. If caused by us using estimates when scheduling on customers portal, NOT DC and call it an IT issue. |
T09 | T09 Underweight/overweight cartons | We've had this issue with display units and this is out of our control. The way the dunnage is set up in RP, this shouldn't be an issue with hand picked cartons. If it’s a vendor case, this should have been identified upon receipt as a vendor compliance issue. If this went through Pam's group and wasn't caught, log on Operations. If not, this is not a DC issue and should be charged back to the brand. Be sure to let AR know not to charge our GL. |
T10 | T10 No tracking/ No load complete | Operations Tab as long as this wasn't an IT issue. |
T11 | T11 Same SID | We don't split SIDS anymore and am unsure why this code would ever be used. |
T12 | T12 Refused shipments | Why was it returned/refused? If its because of something we had control over, log it to the Ops log but explain it in the comments. Consider using R code above. |
T13 | T13 BOL Problem | NOT DC issue. |
T14 | T14 Late/No Notification | This is a CB and should be sent to Diana and Geoff for approval. If Transportation caused, log on NOT DC. If Geoff's group is responsible, log it on the OPS log. |
T15 | T15 Inaccurate weight entered in customer portal | This is a CB and should be sent to Diana and Geoff for approval. If Transportation didn't make a mistake but used the "estimate", log as NOT DC and call it an IT issue. |
T16 | T16 Old Dominion | Not DC Issue tab |
T17 | T17 Shipped without Appointment | This is a CB and should be sent to Diana and Geoff for approval. Depending on how this happened, if transportation, log as NOT DC. If Geoff's area, log on OPS tab. |
T18 | T18 Dropped without proper time frame/Needs Extensions | Not DC Issue tab |
T19 | T19 NEMF | Not DC Issue tab |
T20 | T20 Hellman | Not DC Issue tab |
T21 | T21 NJ/BE Parcel Errors | Not DC Issue tab |
T22 | T22 Overweight Pallet | is this because the weight on the BOL didn't match what the carrier weight said? This is our error and should be logged on the Ops log. I don't believe Transportation has anything to do with this. |
T23 | T23 Trailer Not Dispatched | NOT DC tab |
T24 | T24 XPO Logistics | Not DC Issue tab |
T25 | T25 Freight Charges | This is a CB and should be sent to Diana and Geoff for approval. If Transportation caused, log on NOT DC. If Geoff's group is responsible, log it on the OPS log. |
T26 | T26 Conway Frieght | Not DC Issue tab |
T27 | T27 Failure to use TMS Routing | NOT DC issue |
T28 | T28 Estes | Not DC Issue tab |
T29 | T29 ASN Doesn't Match Carton Content | THIS is the code we should be using instead of T30. Logged on Operations Log and logged by order. |
T40 | T40 Norcon | Not DC Issue tab |
T31 | T31 Carrier caused damage | Not DC Issue tab |
T32 | T32 Pick up request after original ship/cancel date | Not DC Issue tab |
T33 | T33 Remit address does not match what is on file with MCX | Not DC tab |
T34 | T34 ROADWAY | NOT DC tab |
T35 | T35 WARD | NOT DC tab |
T36 | T36 Failed to Enter DIMS in TMS PORTAL | NOT DC tab |
T37 | T37 SAIA ISSUE | NOT DC tab |
T38 | T38 SEKO | Not DC tab |
T39 | T39 Shipped Direct to store no Authorization | Not DC tab |
T41 | T41 Celadon Trucking | Not ADC |
T42 | T42 Schneider | NOT ADC tab |
T43 | T43 Roadrunner | NOT ADC tab |
T44 | T44 ShipX | NOT ADC tab |
T45 | T45 Unyson | NOT ADC tab |
T46 | T46 ECM | NOT ADC tab |
T50 | T50 Failure to enter online routing 3 days prior to cancel date | NOT ADC tab |
T51 | T51 TPS LOGISTICS | NOT ADC tab |
T52 | T52 Topline Intermodal | NOT ADC tab |
T53 | T53 Misconsignment | If ADC OPS lOG if carrier or sort center NON OPS LOG |
International | ||
QA | ||
Q01 | Q01 Rework Error Found/QA Did Not Catch | Assembly Issues |
Q02 | Q02 Carton was AQL | Why? This code indicates there was a problem with the product. We shouldn't use this code alone. Its not specific enough |
ASSEMBLY/REWORK | ||
RW1 | RW1 Rework Shortage | Assembly Issues tab |
RW2 | RW2 Rework Overage | Assembly Issues tab |
RW3 | RW3 Rework Footprint | Assembly Issues tab |
RW4 | RW4 Rework Poly Bag Issue | Assembly Issues tab |
RW5 | RW5 Rework Didn't follow instructions on WO | Assembly Issues tab |
RW6 | RW6 Rework. No UPC barcode | Assembly Issues tab |
RW7 | RW7 Rework Issue caused by Corporate | Assembly Issues tab |
RW8 | RW8 Rework. Batch code issue. | Assembly Issues tab |
RW9 | RW9 Rework. Expired product | Assembly Issues tab |
RW10 | RW10 Rework. Multiple barcodes on carton | Assembly Issues tab |
RW11 | RW11 Reworks packed out and Arriving At Fed Ex damaged | Assembly Issues tab |
RW12 | RW12 Assembly should have questioned | Assembly Issues tab |
RW13 | RW13 Did not follow SOP/LOST SALES | Assembly Issues tab |
RW14 | RW14 Duplicated Units and Created Overage of Units Reworked | Assembly Issues tab |
RW15 | RW15 JDE Download Issue with Quantities | Not DC Issue tab |
RW16 | RW16 Rework Issue | Assembly Issues tab |
AMAZON | ||
AZ1 | AZ1 AMAZON-BUBBLE WRAP | Operation Log |
AZ10 | AZ2 AMAZON-Overgoods return | NOT ADC Log |
AZ11 | AZ11 AMAZON-No tracking label/No Tracking?label Created Only | Operations Log |
AZ12 | AZ12 AMAZON-Price Descrepancy | NOT ADC Log |
AZ13 | AZ13 AMAZON/Shortage | Operations Log |
AZ14 | AZ14 AMAZON/ASN Missing Expiration Date | Not ADC Log |
AZ15 | AZ15 AMAZON-OVERAGE PO UNITS | Operations Log |
AZ16 | AZ16 Amazon-Carton Content Accuracy | Operations Log |
AZ2 | AZ2 AMAZON-TAPING ISSUE PRODUCT | Operation Log |
AZ3 | AZ3 AMAZON-LP label not on ASN | Operation Log |
AZ4 | AZ4 AMAZON-UNCONFIRMED AMAZON UNITS | NOT ADC Log |
AZ5 | AZ5 AMAZON-No Valid LP label present on Carton | Operation Log |
AZ6 | AZ6 AMAZON-PO ON TIME ACCURACY | NOT ADC Log |
AZ7 | AZ7 AMAZON-UNSCANNABLE/DAMAGE LABELS | Operation Log |
AZ8 | AZ8 AMAZON-ASN ACCURACY | NOT ADC Log |
AZ9 | AZ9 AMAZON-REJECTED PO RATE | Operation Log |
AZ17 | AZ17 AMZON-Pick Up Accuracy | Ops Log |
AZ18 | AZ18 UPS SHOWING LABEL CREATED ONLY/NO MOVEMENT | OPS LOG |
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